Cookie Policy
This Cookie Policy explains how we use cookies and similar technologies on our online gaming platform to enhance your gaming experience while providing transparency about data collection practices. By continuing to use our services, you acknowledge and consent to our cookie usage as outlined in this policy. Last updated: January 28, 2026.
What Are Cookies
Cookies are small text files stored on your device when you visit our online casino platform. These files contain information that helps us recognise your device and preferences during subsequent visits. Cookies enable various functionalities including maintaining your login session, remembering your game preferences, and providing personalised gaming recommendations. They are essential for delivering a seamless online gambling experience and ensuring platform security.
Similar technologies such as web beacons, pixel tags, and local storage may also be employed to enhance platform functionality. These technologies work alongside cookies to collect information about your gaming patterns, device characteristics, and interaction with our services. Understanding how these technologies operate helps you make informed decisions about your privacy preferences while enjoying our gaming offerings.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic platform functionality, login authentication, and security measures | Session duration or up to 30 days |
| Performance Cookies | Collect information about platform usage, game performance, and technical issues | Up to 2 years |
| Functional Cookies | Remember your preferences, language settings, and personalised gaming features | Up to 1 year |
| Marketing Cookies | Deliver targeted promotions, bonuses, and advertising relevant to your gaming interests | Up to 2 years |
| Analytics Cookies | Analyse user behaviour, game popularity, and platform improvements | Up to 2 years |
Gaming-Specific Cookie Applications
Our online casino platform utilises cookies for various gaming-specific purposes that enhance your entertainment experience. These applications include maintaining your game session state, tracking your favourite slot machines and table games, and preserving your betting preferences across different gaming sessions. Cookies also help us implement responsible gambling measures by monitoring playing patterns and session durations.
Additionally, cookies enable us to provide personalised game recommendations based on your playing history, maintain your tournament progress, and remember your preferred payment methods for faster transactions. This gaming-focused cookie usage ensures that your platform experience remains consistent and tailored to your individual preferences while maintaining security standards required for online gambling operations.
Third-Party Cookies and Partners
Our platform may utilise third-party cookies from trusted partners including payment processors, game providers, analytics services, and marketing partners. These cookies help deliver comprehensive gaming services while maintaining platform security and functionality. Payment processor cookies facilitate secure transactions, while game provider cookies ensure optimal performance of slot machines and live casino games.
Marketing partner cookies may be used to deliver relevant promotional content and measure campaign effectiveness across various digital channels. We carefully select our third-party partners to ensure they comply with applicable data protection regulations and maintain appropriate security standards. You can manage third-party cookies through your browser settings or by contacting our customer support team for assistance.
Cookie Management and Control
- Browser settings allow you to block, delete, or restrict cookie usage according to your preferences
- Platform-specific cookie preferences can be adjusted through your account settings panel
- Third-party cookie management tools provide additional control over tracking technologies
- Mobile device settings offer cookie management options for mobile gaming applications
- Regular cookie review and deletion can be performed through your browser’s privacy settings
Please note that disabling certain cookies may impact platform functionality, including login capabilities, game performance, and personalised features. Essential cookies required for basic platform operation cannot be disabled while maintaining full access to our gaming services.
Browser-Specific Cookie Instructions
- Chrome: Access Settings > Privacy and Security > Cookies and other site data > Manage cookies and site data
- Firefox: Navigate to Preferences > Privacy & Security > Cookies and Site Data > Manage Data
- Safari: Go to Preferences > Privacy > Manage Website Data > Remove or Remove All
- Edge: Select Settings > Cookies and site permissions > Cookies and site data > See all cookies and site data
- Opera: Access Settings > Advanced > Privacy & security > Site Settings > Cookies and site data
Data Collection and Processing
Cookie-collected information may include device identifiers, IP addresses, gaming preferences, session duration, game performance data, and interaction patterns with platform features. This information helps us provide personalised gaming experiences, detect fraudulent activities, and improve platform security measures. Data processing occurs in accordance with applicable privacy regulations and our comprehensive privacy policy.
We implement appropriate technical and organisational measures to protect cookie-collected data from unauthorised access, alteration, or disclosure. Data retention periods vary based on cookie types and purposes, with regular reviews conducted to ensure compliance with data minimisation principles and regulatory requirements applicable to online gambling operations in India.
Compliance and Legal Framework
Our cookie practices comply with relevant Indian data protection laws, including the Information Technology Act 2000 and associated rules governing digital privacy. We maintain transparency about cookie usage while respecting user privacy rights and providing appropriate control mechanisms. Regular compliance reviews ensure our practices align with evolving regulatory requirements.
International users may be subject to additional privacy regulations such as GDPR, which we accommodate through flexible privacy controls and consent mechanisms. Our legal compliance framework includes regular policy updates, staff training, and technical implementations designed to maintain user trust while delivering exceptional gaming experiences.
Cookie Policy Updates and Notifications
This Cookie Policy may be updated periodically to reflect changes in technology, legal requirements, or platform features. Significant updates will be communicated through platform notifications, email communications, or prominent notices on our website. We encourage regular review of this policy to stay informed about our cookie practices and any changes that may affect your privacy preferences.
Minor updates such as clarifications or technical corrections may be implemented without specific notification, though the last updated date will always reflect the most recent changes. Users maintaining active accounts will receive appropriate notices about substantial policy modifications that may impact their gaming experience or privacy rights.
Contact Information and Support
For questions regarding our Cookie Policy, data processing practices, or privacy preferences, please contact our dedicated support team through the customer service portal available on our platform. Our privacy specialists can provide detailed information about cookie usage, assist with preference management, and address any concerns about data collection practices.
We maintain comprehensive documentation about our privacy practices and are committed to providing transparent responses to user inquiries. Support requests regarding cookie management, data deletion, or privacy preferences are prioritised and typically resolved within 48 hours during business days.
